Terms of Service

Last updated September 11, 2026

These terms cover your use of Calluna, operated by Calluna Labs, a California corporation. Calluna is currently offered to a limited number of businesses in a private pilot.

Your account

You need an account to use Calluna, and you are responsible for what happens under it. Keep your sign-in details to yourself, and tell us promptly if you believe someone else has access. You must be at least 18 and able to enter a contract on behalf of your business.

What you can expect from us

We will run the service with reasonable care, keep your data isolated from other customers, publish only what a person on your team has approved, and give you a way to export everything. During the pilot the service is provided as-is, without a formal uptime commitment, and features may change as we learn from the businesses using it.

What we expect from you (acceptable use)

• Connect only accounts you are authorized to manage.
• Follow the rules of the social platforms you publish to. Their terms apply to your posts.
• Do not use Calluna for unlawful content, harassment, spam, or deceptive practices.
• Do not attempt to break, overload, or reverse engineer the service.
• Do not use Calluna to publish content you know to be false about a person or a business.

If an account breaks these rules we may suspend it, and we will tell you why and how to respond.

Drafting, stated plainly

Calluna writes drafts with a language model. A draft is a suggestion: it may be inaccurate, and it is your responsibility to read it before you approve it. Nothing is published, replied to, or scheduled without a person on your team approving it. Your content is never used to train any model; the Privacy Policy says how drafting runs.

Your content

Your content stays yours. You give us permission to store and process it only to run Calluna for you, including drafting copy and publishing what you approve. We do not use your content to train AI models. See the Privacy Policy for the details.

Social platforms

Calluna connects to third-party platforms, including Meta Platforms (Instagram and Facebook) and LinkedIn, using their official interfaces and under their developer terms. We are not responsible for those platforms' availability, decisions, or changes to their rules, and your use of them is governed by their own terms.

Fees

Pilot access is provided at no charge for the period stated in your invitation, unless we have agreed otherwise in writing. If paid plans begin, we will tell you the price and terms at least 30 days before charging anything, and you can close your account instead.

Ending the arrangement

You can stop using Calluna and close your account at any time; we will delete your data as described in the Privacy Policy and on the data deletion page. We may suspend or end an account that breaks these terms, and we will tell you why.

Liability

To the extent the law allows, Calluna Labs is not liable for indirect or consequential damages, and our total liability is limited to the amount you paid us in the prior twelve months. Nothing here limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of California.

Changes

If we change these terms materially, we will email account holders and update the date above before the change takes effect.

Contact

Calluna Labs
admin@hicalluna.com